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Why Is My Smart TV Not Connecting to the Wifi Network? (2022)

Why Is My Smart TV Not Connecting to the Wifi Network?  The TV shows my wireless network in the list, see’s my SSID but will not connect. I have had it working until the TV updated its firmware or my router/modem was updated. Now, no matter what I do, my TV can’t connect to the wireless network. I have tried everything. What steps can I take to connect my TV to my wireless network?

At some point, unexpectedly, your smart TV will stop connecting to your WiFi network. But don’t panic. Luckily there are some simple steps you can take to restore connectivity and get back to watching your favorite shows/movies.

Try this simple method to get your TV to connect to WIFI:

  1. Be sure you are typing in the correct password (Password is located on the router itself)
  2. Unplug the modem for 5 minutes and plug it back in.
  3. Remove power to your router for 5 minutes and plug it back in.
  4. Unplug the TV for 5 minutes and plug it back into power.
  6. Change IP SETTINGS in TV menu – DNS SERVER to
  7. Update the firmware on your TV to the newest version.
  8. Turn off all firewalls as a test to be sure this is not causing issues.
  9. Go back to TV and try to connect to WIFI.
    (If the connection is successful, stop here, you are done, if not continue below)
  10. Try connecting a different way to either 2.4, 5, guest SSID, or WIFI direct.
  11. If successful

Samsung TV not connecting to WiFi

Check Your TV’s Network to Ensure that It Is Connected to the Router/Modem

To do this, follow the steps below:

  1. On your remote, hit the Home button and select Settings.
  2. Scroll to Network Setup
  3. Select View Network Status to confirm the status of your network. Press Enter.
  4. Confirm that your connection is set to Wireless and not Wired. If it is set as Wired, change the connection to Wireless.

How to set TV connection to wireless:

  • Go to settings, and then Network Set.
    • Choose Set up network selection.
    • Choose custom.
    • Change the setting to Wireless.
    • Ensure that the Internet Access shows OK and the Wireless device also shows OK.
    • Check the SSID of your network: The name that appears must be the name of your router network provider.
    • Lastly, check your signal strength. If the modem/router is too far, your television may not pick up enough strength to connect. If the strength shows a negative (-), the connection to the router has been interrupted.

If none of the steps above works, you can connect your TV to your router through a LAN cable direct wire connection.

Android TV not connecting to WiFi

Set date and time

  1. Go to your TV settings at the top right corner of the screen.
  2. The date and time are under ‘Preferences.’
  3. Select ‘Automatic date & time.’
  4. Select ‘Auto Synchronization.’

After this process, turn off your television and try to connect to your WiFi again. If the first option doesn’t work, you can try out these other processes. 

Reconnect your network

  1. Go to your TV settings.
  2. Scroll to network and open.
  3. Go to your WiFi and check if the WiFi is disabled or disconnected.
  4. If it is disconnected, reconnect it. If it isn’t, you can disconnect and reconnect it.

Use the forget network option

  1. Go to TV settings and open your network.
  2. Open your WiFi.
  3. Scroll down to forget the network and click. A window will pop up with a message, ‘This clears info used to connect to this network, including a password.
  4. Click OK, and you will be asked to enter the password of your WiFi.
  5. Input the password and reconnect the TV to the WiFi.

Set your network as static

  • Go to TV settings
  • Open network
  • Open WiFi
  • Select and open the IP settings
  • Select Static
  • Press the next or OK button on your remote
  • Don’t touch your IP address
  • On the Gateway page, do not do anything or alter your IP. Just press next.
  • Next will be thE DNS1 page, remove the DNS, and input
  • Press OK.
  • In DNS 2, input
  • Press OK.
  • Reboot your Television.
  • After reboot, go to TV setting> Network> Connect your WiFi

If you are connected but have no source to the internet, select your network, open it, click on forget the network, and input your password. Next, turn on and off your WiFi, input your password and connect to the internet.   

Use your laptop to rectify the TV connectivity issue

  1. Open up your laptop and click Network Setting on your desktop. If you cannot find Network Settings directly, visit Control Panel > Network Settings.
  2. Click Change Adapter Settings.
  3. Select WiFi.
  4. Right, Click on your WiFi and select properties.
  5. Click configure and then select Advance.
  6. Select preferred band. Under Value, select 2.4GHz.
  7. Click OK.
  8. Go back to your television and try to connect to your WiFi again.

It’s usually best practice for your television to be turned off during this process.

Reset the factory setting of your TV

Go to settings, scroll to storage and reset, select factory data reset, click OK, and click Factory Data reset. This option will remove all data from your television, including your synced email address, password, and other existing WiFi connection. On the other hand, you can check your router, turn it off for sixty seconds and then turn it on.

Other possible issues that will stop your android TV from working include, a wrong password. So you can check through all inputs to ensure that everything is correct. If at this point you cannot still connect your television to your WiFi, you should contact your TV manufacturer or the retail store you bought it. You can also contact your WiFi device manufacturer.

Sony TV not connecting to WiFi

If your Sony TV isn’t connecting to your WiFi even though the router is on and appears on your television, there are also some steps you can take to rectify the issue.

Quick Fix

  1. Unplug the components and devices, including your modem/router and your television.
  2. Wait for 60 seconds and plug them back in. Attempt to restore connection again, and it should work.

If it does not work, you can try any of the processes below.

  1. Check your password. Remember that passwords are usually case-sensitive.
  2. Reset your Sony TV: To reset your Sony smart TV, click HOME > SETTINGS > STORAGE & RESET > RESTORE FACTORY SETTINGS > ERASE ALL DATA. Allow your TV to reset. Input the password.
  3. If the option above does not work, you can change the IP settings in the TV by clicking the HOME > SETTINGS > SYSTEM SETTINGS > SET-UP > NETWORK > NETWORK SET-UP > EXPERT > WIRED SET-UP > MANUAL. Then find Primary DNS and change it to!
  4. Update the firmware of your Sony television.

How to update your TV firmware:

  • First, go to the settings of your TV.
  • Scroll to Customer Support or Product Support or setup.
  • Select Update.

If you have a network, the system will prompt you to choose a network. If you don’t have a network, you can click OK.

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