Why does your phone keep losing network connection? Whether you’re using an android phone like Samsung and Huawei devices or you’re using an iPhone, a phone losing network connection is an issue that many of us have had to deal with. For the most part, when my phone keeps losing network connection I completely reboot the device, and that is the first thing I recommend to anyone who has to deal with this same issue.
But we have seen cases where a phone keeps losing network connection even after a reboot, so we are creating this article to help you get that fixed issues that may result in your phone losing network connection.
Check the Wi-Fi Coverage If Your Phone Keeps Losing Network Connection
If your phone keeps losing network connection, you want to check that the Wi-Fi or network coverage in the area is strong enough, and a good way to tell is to check if all the Wi-Fi signal bars are in the green or if the network service bar is full.
If you notice that any of these, depending on where you live is between one and two bars, chances are that your phone is losing internet connection because of the weak signal, and should generally start working fine when you’re within a healthy range of a good Wi-Fi or network connection.
Turn OFF Wi-Fi If Your Phone Keeps Losing Network Connection
One fix that worked for many of these cases is turning the Wi-Fi OFF. The reason for this is that most devices are designed to connect to the closest Wi-Fi hotspot they find, so if you’re in a city with a couple of businesses that offer free – no password-protected – Wi-Fi, your mobile device might drop the regular cellular connection and try connecting to the free, but really slow Wi-Fi hotspots, so turning OFF the Wi-Fi will make it that you only connect to a Wi-Fi hotspot when you choose to.
Adjust Smart Network Switch Settings
In the iOS 11 OS, Apple sought to create a system in which an iPhone won’t be connecting to a Wi-Fi hotspot if the connection is weak, but since this is an issue that happens to people who use android devices like Samsung and Huawei, here are some settings that can help.
How to adjust smart network switch settings on android:
If your phone keeps losing network connection on android, this is a fix that a lot of you might find useful. This setting was tried on a Samsung device, so you might check your menu for something similar.
On your Samsung phone menu, select Settings >> open Connections >> select Wi-Fi >> select Advanced >> then go to Smart Network Switch and have it turned OFF. What this does is not allow your device to switch to Wi-Fi automatically when an open hotspot is within range.
How to adjust smart network switch settings on iPhone:
If you’re using an iPhone, a setting that is similar and that should accomplish the same things is this: go to Settings >> select Wi-Fi >> scroll to the bottom and check if Ask to Join Network is turned ON, if not, you should have it turned ON. What this accomplishes is that your iPhone will ask you for permission to join Wi-Fi hotspots every time.
If none of these settings work, or if your android phone doesn’t have similar settings like Samsung’s, then a simple fix will be having your Wi-Fi turned OFF until you want to connect to a Wi-Fi hotspot.
Reset Network Settings If Your Phone Keeps Losing Network Connection
A fix that might work if the others we have here don’t will be having the network settings on your device reset to default. When a Phone Keeps Losing Network Connection, chances are that your network settings are the culprit and will need a slight reverting to default.
For most phones, you can do this by going to the Settings >> selecting the Backup and Reset option >> then selecting the Reset Network Settings option.
Router / Modem Fixes
If your phone keeps losing internet connection on a Wi-Fi hotspot, router, or modem, then problems might actually be with the router or modem in question.
- If there are a lot of devices connected to the router, chances are that the constant dropping of the internet connection is a result of the number of users on the Wi-Fi hotspot.
- Ensure that the phone is compatible with the router in question.
- Try to restart the router, unplug and re-plug it and try seeing if the connection stays.
Here are some other fixes we would recommend if your phone keeps losing network connection after trying the other fixes in this article. Am sure we must have touched some of these, but you would want to:
- Toggle your airplane mode ON, wait for a few minutes and toggle it back OFF and see if things work.
- Check if your device has any recent software updates and try installing these.
- If you have installed any apps recently that you suspect could be causing the constant dropping of the internet, you would want to have them uninstalled
- Check that the SIM card you’re using isn’t faulty. If the copper plates are damaged or non-existent, it might be time for a change
- You would also want to do a complete factory reset as a last resort
- Taking the device to a hardware specialist would be the way to go if none of these software fixes work in resolving the issue.