The Best Ways to Pay Your Electricity Bill in Kenya in 2023

Looking for a hassle-free and dependable method to settle your electricity bill in Kenya? Well, look no further! In this write-up, we’ll be comparing the leading providers of electricity bill payment services within Kenya.

When it comes to power distribution, Kenya Power and Lighting Company stands out as the most recognized and consumer-centric company in Kenya. While it has received criticism for occasional outages and variable service reliability in certain regions, the company’s endeavours to ensure consistent illumination and power connectivity often go unnoticed.

Over the recent months, Kenyan residents have found themselves facing higher power costs than usual, owing to increased tariffs and escalating power prices. Fortunately, making payments for your electricity bill in Kenya has become both uncomplicated and efficient, thanks to the array of available payment alternatives.

Here are a few of the best methods for electricity bill payment in Kenya:

How to Make Payments for Prepaid Tokens

1. Open M-Pesa and choose the “Pay Bill” option from the M-Pesa menu.
2. Input the business number 888880, which corresponds to Kenya Power, for prepaid customers.
3. Enter your meter number, like 01020030040.
4. Provide your M-PESA PIN and await a notification from Kenya Power containing your Token digits.
5. Input the received Token into your Consumer Unit.

How to Make Payments for Postpaid Customers

1. Select “Pay Bill” within the M-PESA menu.
2. Input the business number 888888 for Kenya Power.
3. Enter your new Kenya Power account number, for example, 123456.
4. Specify the payment amount (between Shs. 100 and Shs. 35,000).
5. Provide your M-PESA PIN.
6. Double-check the details for accuracy.
7. You will receive an SMS confirming the transaction.

Electricity bill payment For Airtel Subscribers

Airtel Money offers another option for paying your electricity bill. To pay your postpaid electricity bill:

1. Access Airtel Money and select “Make Payments.”
2. Choose “Pay Bill.”
3. Opt for either Kenya Power Bill (postpaid) or Kenya Power Prepaid (token purchase).
4. Input your KPLC account number.
5. Specify the payment amount.
6. Provide your Airtel Money PIN.

How to pay for electricity Using Equitel

Equitel provides mobile banking services for electricity bill payments and prepaid token purchases in Kenya.

For Postpaid Bill Payment:

1. Select “My Money” on the Equitel menu.
2. Choose “Send/Pay” and then “Account.”
3. Enter business number 888888 for postpaid bill payment.
4. Input your Kenya Power account number.
5. Specify the payment amount (between Shs. 100 and Shs. 35,000).
6. Confirm the details.
7. Provide your Equitel PIN.
8. A confirmation SMS will be sent.

For Prepaid Token Purchase:

1. Select “My Money” on the Equitel menu.
2. Choose “Send/Pay” and then “Account.”
3. Input business number 888880 for prepaid tokens.
4. Input your meter number.
5. Specify the token purchase amount (between Shs. 100 and Shs. 35,000).
6. Confirm the details.
7. Provide your Equitel PIN.
8. A confirmation SMS will be sent along with your token number.

It’s important to note that you can also use online banking platforms like PesaLink or Pesapal to pay your electricity bill in Kenya.

To use PesaLink, register and have an account with a participating bank. For Pesapal, use supported methods like M-PESA, Airtel Money, Visa, Mastercard, or Paypal.

To pay via these platforms:

1. Visit the Kenya Power website at https://selfservice.kplc.co.ke/
2. Choose “Pay Bill” or “Buy Tokens.”
3. Enter your account number or meter number and the payment/buying amount.
4. Pick your preferred payment method.
5. Follow the on-screen instructions to complete the transaction.
6. You’ll receive confirmation via email or SMS.