Hey there! iOS 17 has introduced a cool feature called Contact Posters. It lets you create snazzy digital contact cards with pictures, filters, monograms, and even Memojis. But hey, it’s not all sunshine and rainbows. Some folks out there are finding that Contact Posters aren’t playing nice on their iPhones.
If you happen to be in the same boat with your iPhone, no need to stress! I’ve whipped up a handy list of quick and simple fixes to get your iOS 17 Contact Posters back on track. We decided to investigate and bring you a detailed guide to fix the “Contact Poster not working” issue on your iPhone.
One of the first things you should check if Contact Posters aren’t working for you is if your iPhone supports them. Contact Posters are only available on iPhone models that can run iOS 17, which includes the following devices:
- iPhone 14 series
- iPhone 13 series
- iPhone 12 series
- iPhone 11 series
- iPhone XS, iPhone XS Max, iPhone XR
- iPhone SE (2nd generation or later)
Table of Contents
Restart Your iPhone
Restarting your iPhone is the next thing you should try if Contact Poster stops working on your iPhone. It is a proven fact that a simple restart can fix temporary glitches and issues you might be experiencing on your iPhone. It is a troubleshooting measure that can solve temporary software issues by shutting down and rebooting your iPhone. From Apple’s official guide, learn how you can restart your iPhone.
Ensure Name & Photo Sharing is Enabled on your iPhone
If your iPhone has been updated to the latest iOS 17 version, and you’ve noticed that the Contact Posters feature isn’t functioning as expected, there’s a simple troubleshooting step to consider. It’s possible that you may have unintentionally disabled the “Name and Photo Sharing” toggle within the Contacts app. This setting determines whether you wish to share your Contact Posters with others.
Here are the steps to address this:
- Launch the Contacts app on your iPhone and select your contact card located at the top.
- Next, choose the “Contact Photo & Poster” option to access the settings for contact posters.
- Now, examine whether the “Name & Photo Sharing” option is turned off. If it is, kindly switch the toggle to the ON position.
Furthermore, if your contacts are able to view your Contact Poster, but you cannot see theirs, it’s advisable to suggest to them that they verify if the “Name & Photo Sharing” toggle is enabled on their devices.
Make Sure iMessage is Working for the Contact
If you’re facing trouble with the Contact Poster of a particular contact, make sure that iMessage is working for that contact. Although it may seem unrelated, we have been able to fix the issue with the Contact Poster using these exact measures.
Open the Messages app and navigate to their chat. Then, send them a message and check that it’s going as a blue bubble, i.e., iMessage is working with them. If it isn’t, make sure your iMessage is turned on. Then, ask your contact to make sure that their iMessage is turned on.
If iMessage was working, send some text messages and other content back and forth with that contact. Then, wait for a few minutes and see if Contact Poster is working.
Check if Show My Caller ID is Enabled
The Caller ID is the name or number that shows up on a recipient’s iPhone whenever you call them. However, a handful of carriers offer a way to hide your caller ID so that the recipient can’t see your number and identify you.
If you’ve disabled Caller ID on your iPhone, Contact Posters may fail to work for you. Here’s how you can ensure this is not the case with your iPhone:
- Open the Settings app on your iPhone.
- Now, tap on Phone → Show My Caller ID.
- Check if Show My Caller ID is toggled on
Contact Apple Support
If you’ve tried all the solutions mentioned above but still can’t get Contact Posters to work on your iPhone, It’s recommended that you contact Apple Support. They can assist you over the phone or help schedule a Genius Bar appointment at a nearby Apple Store to diagnose issues and resolve them.