GTBank POS: How to get a GTBank POS machine 2023 (Full Guide)

GTBank POS services have gained immense popularity among businesses and individuals in Nigeria due to their seamless and secure payment acceptance solutions. With a GTBank POS machine, you can easily process payments from customers using debit and credit cards, along with mobile payments.
Given the limited capacity of banks and ATMs to cater to the growing Nigerian population, long queues, wasted time, and effort have become common occurrences. In response, POS Agents in Nigeria have emerged as a proactive solution, effectively reducing the need to visit physical banking offices or ATMs.

In this comprehensive article, we will walk you through the step-by-step process of applying for and obtaining a GTBank POS machine. We will cover the necessary requirements for obtaining one, the application procedure, as well as the associated charges for using this convenient service. Additionally, we will share valuable insights to help you maximize profits from your GTBank POS business.
Interested in how to start a POS business with GTBank? Here are the requirements you need to get a GTB POS machine and become GTBANk POS Agent:
- Hold a GTB Current Account.
- Present valid identification documents such as Passport, Voters Card, National Identity, or Drivers License.
- Possess a well-established business location to conduct POS operations effectively.
- Furnish a NEPA bill or Waste bill as substantial evidence of your residential address.
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Step-by-Step Guide: Obtaining a GtBank POS Machine

To secure a GtBank POS machine, follow these simple instructions:
- Visit the nearest GtBank branch, bringing along the necessary documents.
- Engage with a customer agent at the banking hall and request a POS application form.
- Complete the form diligently and submit it for processing.
- The agent will perform an initial review of your application, followed by a comprehensive assessment at a later stage.
- Should your application be approved, you will receive a notification to collect the POS machine.
Alternatively, you have the option to apply for the GtBank POS machine directly via your mobile phone. Download the GtBank mobile money agent form, fill it out accurately, and then present it at the nearest GTB branch. Upon approval of your application, you will be contacted promptly.
That concludes the procedure for obtaining a GtBank POS in Nigeria. Now, let’s delve into the associated charges applicable to GtBank POS services for registered agents.
What are the GTB POS Charges?
At no cost, GTBank offers complimentary POS machine terminals upon approval. For every payment or service carried out using the POS, GTBank applies a nominal charge of 0.75%. Moreover, they take responsibility for the maintenance of the POS units at no additional expense.
How Long Does it take to get GTBank POS?
After successfully completing all necessary verifications and obtaining approval as a GTBAnk POS agent, you can expect to receive your GTB POS terminal approximately 14 days after submitting your application. It is advisable to maintain regular communication with GTBAnk to stay informed about the progress. You can do so by reaching out to your designated Account Officer or sending an email to [email protected] for up-to-date information.
gTBank POS dispense error
A dispensing error occurs when your account is debited for a transaction and the value is not received.
- Your transaction fails at the point of making payments via POS/WEB but your account is debited for the same value.
- Cash is not dispensed from the ATM but the exact amount has been debited from your account
Transaction | Dispense error channel | Resolution period (days) |
---|---|---|
Local transactions | GTbank ATM | 24 hours |
POS/Merchant website | 3 working days | |
Other banks ATM/POS merchant website | 2-8 working days | |
Foreign transactions | International terminals | 45 days |
How to log GTbank dispense error with USSD
You can also log GTbank dispense error using the USSD code 737, by following the below instructions:
- Dial the code *737*52*NUBAN*5# to display the recent transactions on the account
- Select the failed transaction
- Enter 737 PIN
- Click “SEND” to log a request
Why GTBank POS is a Popular Choice
The popularity of GTBank POS in Nigeria stems from various compelling reasons, making it a favoured choice for businesses and individuals alike. Let’s delve into these aspects:
- Convenience: GTBank POS offers unmatched convenience for businesses to receive payments. With a simple swipe of a debit or credit card or the use of a mobile phone, customers can effortlessly settle their bills for goods and services.
- Security: GTBank POS prioritizes the safety of transactions. Every payment processed through the POS terminal is meticulously encrypted and fortified with a secure PIN, ensuring the protection of sensitive financial data.
- Wide Acceptance: Embraced by both merchants and customers, GTBank POS enjoys widespread acceptance across diverse sectors. This broad acceptance facilitates the seamless integration of the POS machine into various businesses, enabling them to cater to a diverse customer base.
- Profitability: Beyond its convenience and security, GTBank POS presents a profitable business opportunity. The associated charges for utilizing the POS machine are notably low, empowering business owners to retain a substantial portion of the transaction amounts as profits.