Crypto.com: how to register and verify all details online on crypto.com

Crypto.com: how to register and verify all details online. Crypto.com is the best place to buy Bitcoin and 150+ cryptocurrencies at true cost with credit cards, debit cards, crypto, and fiat bank transfer. How To Start Your Own Bitcoin or Cryptocurrency Exchange Business?

Additionally, the company offers cryptocurrency credit cards, a decentralized exchange, a standalone crypto wallet, and an NFT marketplace. It also allows users to stake their crypto, or hold it in a Crypto.com wallet for a set period, to earn up to 14.5% interest.

How to sign up and verify on Crypto.com Exchange?

How to easily register and verify information on registration on Crypto.com Exchange as an existing Crypto.com App user or a completely new user.

How to register on Crypto.com Exchange:

  1. Visit crypto.com/exchange and click the Sign-Up button (upper right-hand corner). 
  2. Follow the on-screen instructions and provide us with the necessary information. Your email address will be used to send you a confirmation link, and your date of birth and country of residence helps us make sure you’re eligible. Users must be at least 18 years old.
  3. Click on the Continue button. An email verification containing a one-time password (OTP) will be sent to your registered email. Check your inbox to confirm your registration. 
  4. Enter the OTP on the Exchange website
  5. Create your password for the Exchange and click Submit.
  6. The last step is to verify your phone number. Select the area code of your country using the dropdown, then input your phone number (without the area code). You will be sent an SMS verification code to enter. Input the code you receive into the field, then select Submit
  7. You’re done! You will be redirected to the Exchange landing page.
  8. In order to have full access to the Exchange’s features, please follow the steps to verify your identity in Account Verification

How to register on Crypto.com Exchange (Crypto.com App users)

  1. Visit crypto.com/exchange and select the Sign up button (upper right-hand corner).
  2. Select Continue as Crypto.com App User. You’ll be asked to enter your email address. Enter the email address registered with your Crypto.com App.
  3. Click on the Submit button. A confirmation email will be sent to your email provided. Check your inbox to confirm your registration.
  4. In your email, click the Connect to Exchange button, and a link in the email will redirect you to create a password.
  5. Once you’ve created a password for the Exchange, click Submit.
  6. You’re done! You will be redirected to the Exchange landing page.

How to verify your address on crypto.com

Information on proof of address verification process. What types of documents are acceptable for proof of address verification?

For proof of residential address verification, one of the following documents under your name (issued within 3 months) is accepted:

  • Utility bill 
  • Correspondence from a Government department or agency 
  • Statement/letters issued by a bank/financial institution, or an authorized insurer (for credit card statement, please mask the card number).

Guide for capturing a document in the accepted format:

  • Capture its full form with all four corners; a partial scan of a document is not accepted.
  • Capture a printed document or a digital copy through a computer screen
  • Keep the document unaltered, except when masking bank account or card numbers.
  • Capture the document vertically (in portrait mode) to ensure the full document is captured, do not capture it in landscape mode.

How to verify card and purchase CRO with a credit/debit card?

Information on the process of buying crypto.com coin (CRO) with a credit/debit card (Visa or MasterCard) on crypto.com.

Remember to never provide any sensitive information of your credit/debit card, except for the issuing bank (name and country may be requested).

How to purchase CRO and/or crypto in the Crypto.com App with my credit/debit card?

  1. Tap the Trade button, then Buy and select CRO or your preferred crypto to purchase.
  2. Add your credit/debit card on the screen that follows, which will create a secure link to our payment gateway.
  3. Please follow the on-screen instructions, entering your card details (your card number, name on the card, expiry date, and the CVV code located at the back of the card).
  4. To verify your card, a small amount of $0.10 SGD (or local equivalent) will be temporarily held for up to 7 days and won’t be charged – please confirm this transaction in order to complete the process.
  5. Once complete, return to your CRO or crypto wallet under the Accounts page, tap the BUY button, enter the desired amounts and select your credit/debit card as the source of funds.
  6. Confirm the transaction with your passcode or fingerprint and the transaction will be processed.

If you encounter any problems with your crypto purchase, please contact crypto.com Support Team via the in-app chat. You may be asked to provide the date, time, and approximate value of the transaction, so please keep this information handy.

How to check and confirm account verification status on crypto.com exchange

In your Profile, you will be able to check your account verification status on the Crypto.com Exchange.

Verify Now

Description: You have restricted access in the Exchange and further verification is required for additional features.

Pending

Description: Your submitted application is pending our team’s review.

This is a case-by-case process and may take anywhere from a few hours to a couple of business days, depending on many factors (e.g. your country of application, nationality, quality of the pictures, etc.).

If your status does not change within 3 business days, please contact Support through email ([email protected]) with the email subject as Exchange verification status. You may be asked to provide us with additional information. 

Your Verification is Approved

Description: Your verification is complete and you can proceed to deposit, withdraw, and trade crypto on the Exchange.

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